Information for supporters traveling to Marseille

Fans traveling to France for our final UEFA Champions League group stage game against Olympique de Marseille on Tuesday 1 November should take note of the following important information…

Kick-off is 9pm local time, 8pm UK time.

Fans are advised not to come to the stadium without a match ticket.

Important and Critical

In preparation for this game and following serious disturbances during the Olympique de Marseille match against Eintracht Frankfurt earlier this season, the Club held several meetings with the regional police chief, other local authorities, Olympique de Marseille and UEFA.

Supporters can expect a hostile environment around this game and should exercise caution at all times in Marseille. The Club urges all supporters to follow the guidelines provided to ensure their safety while in France.

Marseilles

We recommend fans familiarize themselves with the government travel advice for France. Supporters requiring assistance from the British Consulate in Marseille should call +33491157210, which is available 24 hours a day. Alternatively, consular inquiries can be directed to www.gov.uk/contact-consulate-marseille.

The Club Travel Line – 07917 880445 – will be available throughout the day and evening of the match for struggling supporters.

Supporters are advised not to travel to the Old Port area of ​​Marseille during their stay. When visiting other parts of the city, supporters are advised not to wear anything that could identify themselves as Tottenham Hotspur supporters or congregate in large groups.

Street crime, including pickpocketing, can take place in Marseille. Supporters are urged to be vigilant, take reasonable precautions and ensure they have valid travel insurance.

Tuesday, November 1 is a public holiday in France to celebrate All Saints Day. While the majority of public facilities will be closed, bars and restaurants will be open.

The official currency of France is the Euro.

Traffic order

A local traffic order will be in place prohibiting “anyone claiming to be or acting as a Tottenham Hotspur supporter” from driving and parking vehicles at the following times in specific areas:

12 p.m. Monday October 31 – 2 a.m. Tuesday November 1

  • 1st2n/a6e and 7e districts of Marseille

10 a.m. – 11:59 p.m. on Tuesday, November 1

  • Schloesing Boulevard,
  • Sainte-Marguerite Boulevard,
  • Avenue Jean Bouin,
  • Boulevard Ganai,
  • Boulevard Michelet,
  • Boulevard Barral,
  • Mazargues Avenue,
  • Prado Avenue,
  • Rue Jean Mermoz,
  • Boulevard Lord Duveen,
  • Prado Avenue,
  • Leuven Boulevard,
  • Rue du Rouet,
  • Boulevard Rabatau to Boulevard Schloesing

Covid-19 advice

There are no Covid-19 entry requirements for France and it is no longer compulsory to wear a face covering on public transport.

More information on Covid-19 in France, including how to book a test, can be found here: https://www.gov.uk/foreign-travel-advice/france/coronavirus

Passport validity

Supporters are advised that passports must have been issued less than 10 years before the date of entry into France (check the ‘date of issue’) and be valid for at least three months after the day of departure (check the ‘date of issue’). ‘expiration’) .

Passports issued before October 1, 2018 may have additional months added to their expiry date which will not be valid when traveling to the EU. Supporters are advised to check that their passport meets these requirements before travelling.

Getting to the stadium

Local authorities require all Tottenham Hotspur supporters with tickets in the visitors’ section to use a free bus service from Place de la Joliette in the La Joliette sector of the city. Accessible buses will take fans directly to the turnstiles in the visitors’ section, which are located inside the stadium.

La Joliette has bars and restaurants where supporters can sit on match day, before the start of the bus service. Additional toilets, catering outlets and a DJ will be provided at Place de la Joliette, which will welcome supporters from 11 a.m.

For security reasons, fans with tickets in the visitor’s area should not take any alternative means of transport to the stadium under any circumstances.

The buses will travel in several convoys with police escort and the first convoy will start boarding the buses at 4pm, so supporters are advised to be at the starting point before this time.

Fans will have their match tickets checked before boarding the buses and can bring food and drink with them for the journey. Please note that it is forbidden to bring food and drink into the stadium.

At Orange Velodrome

The stadium will be open to visiting supporters upon their arrival.

When exiting the buses, supporters will have their tickets checked and will undergo a body search on arrival. No identity check will be requested at the entrance to the stadium.

The visitors’ section is seated and located in the Jean Bouin Tribune on the west side of the stadium.

Tottenham Hotspur stewards will be present at the entrance and inside the stadium, designated as support for visiting supporters.

Safety nets are in place throughout the visiting area.

Supporters with Category 1 tickets

Category 1 tickets are located in blocks S and T of the Tribune Jean Bouin on the west side of the stadium. In accordance with UEFA requirements, Category 1 tickets are located in the hospitality section of the stadium. Supporters are reminded not to wear anything that identifies them as Tottenham Hotspur supporters.

Information regarding travel to the stadium will be sent directly to supporters.

Accessibility

Wheelchair spaces are located on a designated platform in the visitors’ section. Some PA seats are located in a row directly in front of the designated platform.

Tottenham Hotspur Access stewards will be present in the area.

Comprehensive, personalized travel advice will be sent directly to all disabled supporters, including a recommended route to the stadium.

Ticket collections

Supporters requiring duplicate tickets can request them by email ticket.office@tottenhamhotspur.com. Details of where duplicate tickets can be collected before traveling to the stadium will be provided.

Alcohol

Following a request from the Club, Olympique de Marseille will make alcohol available to visiting supporters in the stadium.

Bag policy

Only small women’s bags and purses will be allowed in the stadium. A bag storage facility is located next to the visitor turnstiles for anyone with a larger bag.

Flags and banners

Flags and banners are permitted and will require prior authorization from Olympique de Marseille. To obtain permission, supporters must send a photo of their flag with its dimensions and fire safety certificate to supporterservices@tottenhamhotspur.com.

The flags will be checked by the Olympique de Marseille stewards before admission. Tottenham Hotspur stewards will be on hand to provide support if needed.

Supporters are reminded that the club’s own Flags and Banners Policy is on duty during away matches.

Payments

Kiosks will accept card and cash payments for food and beverages.

Prohibited objects

Will not be allowed in the stadium:

  • Air horns
  • Alcoholic beverages
  • Animals
  • Bags (see above for bag policy)
  • Banners/flags with offensive, politically racist, xenophobic, ideological, philosophical or commercial messages
  • Battery / power bank
  • bottles
  • Cans
  • Eyeglasses
  • Helmets
  • Knives
  • Laser pointers
  • Long umbrellas
  • Pyrotechnics and explosive materials
  • Safety shoes
  • Tools
  • Video cameras
  • Weapons

Fans will not be allowed to bring a battery/power bank into the stadium.

A bag drop facility next to the visitor turnstiles will be in operation and fans can leave batteries/power benches there to collect after the match.

Leaving the stadium

Fans will be kept in the stadium for at least 30 minutes after the final whistle for security reasons. Access to washrooms and food and beverage kiosks will be available during this time. Supporters are politely asked to remain patient until they are cleared to leave.

Buses will bring supporters back to La Joliette at the stadium exit. The Marseille metro network closes at 12:30 a.m. Supporters requiring onward transport after this point are advised to use Uber or local taxis to reach their final destination.

respect the spurs

We are proud of our superb and loyal support at home and abroad. We all have a responsibility to act as ambassadors of Tottenham Hotspur Football Club and to act as considerate visitors to those who live and work in the cities and countries we visit. Please respect local customs and traditions by not placing flags or banners on local statues or monuments.

We recognize that most fans want to watch a football match and not listen to abusive or indecent talk in the stands. Discriminatory behavior that includes shouting, chanting or actions such as racist, xenophobic, bigoted, homophobic, sexist or anti-disability behavior is unacceptable.

If you witness incidents like these, please notify a steward immediately.

The Club reserves the right to indefinitely ban supporters found guilty of using discriminatory language.

Unauthorized use of tickets

Fans are reminded that the unauthorized resale or transmission of tickets is strictly prohibited. In agreement with the Club Sanctions and Bans Policysupporters selling away match tickets above face value will receive an indefinite ban and a deduction of all ticketing points.

Fans who forward away tickets of equal or lesser value will receive a written warning and a 50% reduction in ticketing points.

Comments are closed.